POLICY IN THE FIELD OF QUALITY TORAIGYROV UNIVERSITY

In order to improve the quality and efficiency of the university management, a Quality Management System was introduced at S.Toraighyrov PSU in 2005.

In accordance with the decision made by the Russian Register Certification Association (St. Petersburg) and IQNet International Certification Network dated January 23, 2006, the University received a certificate of compliance of the quality management system with ISO 9001:2000 standard regarding educational activities aimed at training personnel with higher education (bachelor, specialist), in accordance with the state mandatory standards of higher education in the specialties and areas corresponding to the scope of licensing and state accreditation No. 06.022.026.

Because of the expiration of the certificate and on the basis of renewable check of Quality Management System carried out by the Russian Register Certification Association and IQNet International Certification Network on January 23, 2009, the University received a certificate of compliance of the quality management system with ISO 9001:2000 international standard regarding development and provision of educational services for personnel training using the programs of higher professional education, postgraduate education and additional professional education in accordance with state mandatory standard of education for groups of program in accordance with the scope of licensing No. 09.049.026.

With the release of the new version of ISO 9001:2008 'Quality Management Systems. Requirements' standard and based on the inspection of the Quality Management System by the Russian Standard Certification Association and IQNet International Certification Network, on March 10, 2010, the University received a certificate of compliance of the quality management system with the ISO 9001:2008 international standard regarding development and provision of educational services for personnel training using the programs of higher professional education, postgraduate education and additional professional education in accordance with state mandatory standard of education for groups of programs in accordance with the scope of licensing No. 09.049.026.

Because of the expiration of the certificate and on the basis of the results of the compliance audit held by Russian Register Certification Association and IQNet International Certification Networkm on January 23, 2012, the University received a certificate of compliance of the quality management system to ISO 9001:2008 international standard regarding research activities, development and provision of educational services for personnel training using the programs of higher professional education, postgraduate education and additional professional education in accordance with state mandatory standard of education by groups of specialitites in accordance with the licensing subjects No. 12.0005.26, thus the scope of certification has been expanded and now includes research activities.

Due to the change of the form of ownership of S. Toraighyrov Pavlodar State University and based on the results of the inspection audit by Russian Register Certification Association and IQNet International Network for Certification, the University received certificates of compliance of the management system with the requirements of ISO 9001:2008 in respect of the scientific and research activity, providing educational services for training specialists at the level of undergraduate, graduate and additional professional education according to the state educational standards for groups of programs in accordance with the scope of licensing No. 12.0005.26 (January 22, 2013).

Because of the expiry of the validity period of the previous certificates and based on the results of the compliance audit held by the Russian Register Certification Association and the IQNet International Certification Network, certificates confirming the compliance of the management system to ISO 9001:2008 requirements in respect of research activities, development and provision of educational services within higher and postgraduate education programs in accordance with state educational standards have been issued for the respective programs on January 23, 2015 (No. 15.0046.026).

As a new version of the international standard ISO 9001:2015 “Quality Management Systems. Requirements” was issued in 2015, and as authorized under recertification of the quality management system certification by the Association “Russky Registr” and the International Certification Network “IQNet” dated January 18, 2015, the University received a certificate of compliance of the quality management system with the International Standard ISO 9001:2015 with regard to research and development activity, and provision of educational services for training personnel in terms of higher and postgraduate education programs in accordance with the state compulsory standard of higher and postgraduate education under the licensing area No.: 18.0084.026.

Since the establishment of the University Quality Management System,   the Mission of Toraighyrov University  has been defined, the following documents were adopted:

- strategic directions;

- QUALITY GOALS OF TORAIGYROV UNIVERSITY UNTIL 2029;

- Documented Procedures;

- Corporate Standards;

- Procedural Instruction;

- quality management system documents of structural units (regulations on structural units, job descriptions, educational complexes and others).

- the Quality Management System Concept

- Current Information on Quality Management System

- Certificates