The Committee for control in the Sphere of Education and Science of the Ministry of Education and Science of the Republic of Kazakhstan is launching a telephone counseling hotline for citizens appeals.  Since a new academic year began in September for 3.6 million schoolchildren, about 400 thousand teachers, about 600 thousand students and more than 35 thousand teachers in the country, issues related to the field of education are among the most urgent.  Hotline  will work so that Kazakhstan people can inform the staff of the Committee and territorial departments about various problems.

These can be issues of involving teachers in unusual functions, problems associated with school toilets, video surveillance cameras, panic buttons, other elements of security systems, dormitories, and so on.

Also, parents, teachers and  caring people will be able to send photo and video materials about the non-compliance of security systems, school toilets, conditions in dormitories with the accepted requirements through the WhatsApp mobile application to the mobile number 8-705-206-59-32.  Issues related to schools will be transferred to local executive bodies, since the legislative functions of financing, construction, repair work, creating the necessary conditions, including sanitary ones, are under the jurisdiction of akimats.  At the same time, all these appeals will be under the control of the Committee and its territorial departments until the final elimination of the problems.

“Currently, most people use smartphones with photo and video shooting functions.  Concerned citizens who stand up for comfortable and safe learning conditions for children, including in matters of basic amenities and security systems, are already publishing photos and videos, informing us about various violations.  We take control of citizen appeals and thank them for the activity in ensuring the safety of children.  If others follow this example, informing us about the facts of non-compliance, we will send them to the akimats, which are in charge of solving, for example, problems with video cameras or sanitary facilities in schools, and control ourselves until the issue is completely resolved ”, –  the chairperson of the  Committee for Control in the Sphere of  Education and Science Gulzat Kobenova said.